Manager HR - Field

GATX is known worldwide as a leader in leasing transportation assets and controls one of the largest railcar fleets in the world. The key to the long-term growth and success of GATX is attracting and retaining the most talented people from around the world. We seek individuals who are creative, intuitive, driven, intellectually curious and eager to join a dynamic organization where high-quality work, collaboration and dedication are deeply woven into the corporate culture.
Job Summary:
Responsible for the planning, development and delivery of organizational HR initiatives in the areas of employee and labor relations, policy and procedure development, performance management, and training, that support the Company's business objectives and strategies. A key member of the facility Leadership Team and Business Partner to the Service Center Manager, this position gives support and guidance to facility personnel in all aspects of the human resources function. Provide assistance and direction in partnership with Corporate COE support to all employees and retirees for benefits and compensation. Ensure that plans and objectives are clearly communicated, fair and competitive, and in compliance with federal and state laws.
Labor and Employee Engagement
Directly responsible for dealing with the local union (USW). First point of contact for employee relations issues. Involvement includes: problem solution and avoidance, answering written grievances, counseling the Service Center manager, salaried staff and the supervisors on all labor-related matters.
Directs investigations of complaints, grievances and breaches of company policies. Summarizes facts for presentation to upper management and Chicago. Makes recommendations on the appropriate course of action. Handles first and second step grievances and supports HR Director with third step and arbitration preparation as needed.
Operational Excellence
Manage, communicate and guide programs that support the business. Generate strategies that enhance engagement, attraction, development and retention of employees.
Administer provisions of company policies and guidelines; counsel management to ensure compliance.
Assist in analyzing work issues, personnel placement, and other strategic issues with the Service Center Manager and salaried staff. Ask pertinent questions, offer alternative solutions.
Responsible for overseeing all aspects of administration for employees, employee counseling, insurance and pension coordination, recruiting and hiring, EAP, tuition aid, etc
Talent and Performance Management/ Organizational Development
Develop, manage and support programs that ensure professional development of employees across the organization.
Promote positive employee relations company-wide, ensuring fair and equitable treatment for all employees.
Provide support, strategies, feedback, and coaching for employees and managers with regard to jobs and performance. Partner with business leaders to provide ongoing performance management support and guidance.
Assist in the development and implementation of training initiatives, policies and procedures that support the business.
Scope of Work and Interaction:
This position will interact with all employees (hourly and salaried) including upper management, safety, quality, corporate representatives and customers as well as potential candidates. The impact of this position on the business is very important as it ensures functional HR excellence and, of key importance, that the collective bargaining agreement is followed correctly and that fair and consistent corrective action is issued. The person in this position will have a high level of interaction with all levels of employees at the Service Center on a daily basis. The decisions made by the person filling this position are complex and clear, unbiased, and independent judgment is crucially important.
Education and/or Experience required (including certifications):
A minimum of 5 years Human Resource generalist experience in a unionized facility (preferable in manufacturing or related industry) required
BA in Business Administration/Organizational Behavior/ Human Resources required.
Track record of success in development and execution of innovative, effective HR strategies and programs.
Strong interpersonal skills; excellent written and oral communication skills, with ability to influence managers, supervisors and employees.
Computer literate in a variety of applications, particularly Word, Excel, and PowerPoint.
Knowledge of PeopleSoft a plus.
SPHR or PHR a plus
Key Competencies:
Action Oriented
Customer Focus
Deals with Ambiguity
Decision Quality
Drive for Results
Managing Conflict
Presentation Skills
Problem Solving
Strategic Agility
Written Communication

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