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Dedicated After-Hours Account Supervisor - Colton, CA

Responsibilities:

The After-Hours Account Supervisor is at the very center of a fast-paced strategic environment. Our customers require individuals who think strategically and plan ahead of rapidly changing situations while maintaining a positive team oriented attitude. Account Supervisor must be organized and engaged with the team.

The After-Hours Account Supervisor will manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additionally, the Account Supervisor assists, coaches and mentors drivers with all training and administrative items.

  • Conflict Resolution
  • Extreme Multi-tasking
  • Contacting Drivers to Swap Loads
  • Handling urgent situations in a professional manner.
  • Tracking Drivers, Loads, and Receivers
  • Dealing with multiple customers at once
  • Handling approximately 80+ Drivers
  • Working with Load Planners, Driver Managers, and Service Advisors within C. R. England.
  • Negotiating situations to meet expectations of customers and C. R. England.
  • Dealing with Logistical problems
  • Planning future workload

Qualifications

The ideal candidate is a professional with excellent communication, management, coaching, leadership and organization skills.

This job is highly demanding and requires patience and professionalism. Experience in the transportation industry is preferred. Knowledge of AS/400 systems, Microsoft Office and related tools are all preferred.

A four-year degree or direct experience is preferred.

  • Direct Management with day-to-day operations experience preferred.
  • Motivated to work in a fast paced environment.
  • Very dependable and takes ownership of work processes
  • Adaptable in a flexible environment.
  • Assertive and competitive

C. R. England offers a competitive benefits package that includes, medical, dental, life insurance, vision, vacation, and 401K.

C. R. England has grown 100% in the last ten years and seeks to continue its exciting success. Our outstanding growth represents tremendous opportunity for those interested in long-term career possibilities and encourages career-minded individuals to apply.

CB



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