Medical Front Desk Receptionist

Ralph Valenzuela  

Colton, CA. 92324  

Mobile: (909) 800-7374  



Summary: I would like to obtain a position with a successful company where I can apply my education and skills, learn new things and have the opportunity for advancement.  


-Work Experience-  


Employer: Dollar General-Calimesa, CA                                                          From 4/2016 to current

Assistant Manager

  • Tobacco counts

  • Bank deposit preparation

  • Register balancing for multi personnel

  • Shipping and receiving of various venders

  • Store support and recovery

  • Employee training

  • Customer service

  • Scanner usage for all venders



Employer:  Macy’s -  San Bernardino, CA                                                               From:  11/2015 to 01/2016 

Floor Associate and Customer Service Representative  

  • Floor sales and cashiering 

  • Translating for customers 

  • Providing store support for all departments 

  • Problem solving for issues with phone orders 

  • Packing and shipping items from warehouse 


Employer:  Trader Joe’s -  Redlands, CA                                                             From:  06/2006 to 01/2014  Crewmember  

  • Operation of light forklift 

  • Loading and unloading semi-trucks 

  • Stocking of shelves and rotating product 

  • Training personnel in cashiering and customer service 

  • Providing security and store support for all supervisors 


Employer:  Aquinas High School - San Bernardino, CA                             From:  08/2002 to 09/2015 Educator  


  • Development of curriculum 

  • Implementing current technology into classroom 

  • Facilitating new learning strategies for educators 

  • Preparing students for college transition 

  • Long term planning and management systems 



Employer:  Stater Brothers Markets -  Colton, CA                                           From: 08/1984 to 10/1998 Key

Carrier/Produce Clerk  

  • Supervision of all store personnel 

  • Securing all company assets 

  • Making cash pick-ups from all registers and receipts 

  • Surveillance for company shrinkage 

  • Enforcing all company policies 

  • Establishing goals for all departments 

  • Making sure all product is properly rotated 

  • All invoices verified and properly stored 

  • Receiving and sending all trucks loads 


Employer:  Apex Learning Systems -  Seattle, WA                                              From: 09/2014 to 09/2015

Online Moderator  

  • Maintaining communication with all clients 

  • Checking for daily progress of material covered 

  • Establishing final transcript grades for all students 

  • Reporting to all administrators on progress 

  • Online instructor 

  • Providing feedback on system improvements and long term goals 



  • CPR certified 

  • Bilingual  

  • Years of customer service in retail, education, and new technology systems    Supervisor background with excellent mind set. 

  • Leadership and motivation for team building 

  • Effective skills dealing with difficult and high profile customers 

  • Multi-tasking, hard-working, self-starter, eager to learn and grow within a company 

  • Great common sense, logical and analytical thinker 

  • Proficient in high order learning strategies 

  • Community minded and effective speaker 

  • Successful with most computer systems, and is IPad capable 



Volunteer:  Since May 2002, I volunteer with the Knights of Columbus, Local 4017. I am very dedicated to the community, and to reaching out to the surrounding areas that need help. I also work with Mary’s Table in San Bernardino serving the poor. 


Education: Colton High School-Diploma  

San Bernardino Valley College-Liberal Arts Degree 

Cal State San Bernardino-Spanish BA Degree 

Grand Canyon University-Education MA Degree 


Desired Status: Full-time    Desired Wage: Negotiable.   References: Available Upon Request. 




  • ID#: 102071
  • Location: Colton, CA , 92324

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