Medical Front Desk Receptionist
Paula M. Coen
159 Shirley Court
Colton, CA 92324
D & J Automotive, Highland, CA
From 06/12 to 8/13
Responsibilities: Phones, Customer service, part ordering/inventory, data entry, Accounts payable/receivable.
Kaiser Permanente, Riverside CA, Corona, CA
From 11/06 to 04/12
Responsibilities: Rooming the clients, Assisting the Physician with procedures, immunizations, ear lavage, Sigmoidoscopies, Visual accuity, audiogram, EKG, cleaning Pre-ordering labs, x-rays, verifying medications and allegies and after care instructions.
and prepping the exam rooms and ordering of supplies for the clinic.
I was trained in the departments of Family, Internal medicine, Urgent care and Endocrinology.
Gynecology: assisted with pap smears, endomitrial biopsies, prenatal care, lab testing and ensuring the clients had all their follow up appointments.
Dermatology: Prepped exam rooms with surgical instruments, explained procedures to clients with wound care and after care instructions.
Computer training aid: Health Connect Epic. Trained to teach my fellow co workers proper work flow.
Riverside Medical Clinic Riverside CA
From 11/03 to 11/06
Responsibilities: Rooming the clients, Assisting the Physician with procedures, immunizations, ear lavage, cleaning and prepping the exam rooms, insurance verification, referrals, appointments.
Family and Internal medicine.
Minor surgeries, Toe nail removal, skin tag, lesions and circumcisions, sterilization and repacking of instruments for each different procedure.
Wal-Mart Corporation Corona CA
Customer Service Manager/Cashier
Supervising cashiers, floor staff, Accounting for cash flow, Supervising the return desk to make sure all procedures were followed according to company policy and to ensure proper customer service. Awarded Cashier of the month and Four Star Cashier.
Regional Occupation Program Redlands Ca
Summit College, Colton CA
Anatomy & Physiology, Medical Law and Ethics, Universal Precautions, Injections, EKG, Medical Terminology, Visual Acuity, Laboratory Procedure, CPR/First Aid
Safety team member, Electronic medical record trainer. Unit base team which handled resolution, client care, workplace safety and training. conflict