Administrative Assistant

Elizabeth Banuelos
465 West Citrus St, Colton, CA 92324
(909) 264-0950 Lisabanuelos93@gmail.com

OBJECTIVE

To obtain a position in an organization where I can get the opportunity to apply as well as improve professional skills and knowledge of Clerical and Administrative duties.

SKILLS
Fully committed to providing the highest possible standards of customer service and support.
Ability to train, supervise, motivate, and evaluate
People oriented; enjoy working directly with customers and the general public.
Self-starter; can be depended on to complete a task under minimal supervision.
Understands and appreciates the importance of a job well done
As400, Microsoft Word, Word Excel, Provia, Zebra Printer, UPS & Fedex System

WORK EXPERIENCE

Account Representative
October 2013-present
• Reponsoble for 25 accounts
• communicate with customers via email & phone
• provide outbound and inbound services
• accounts receivables\ billing monthly
• Audit all orders and deliveries


Account Representative
September 2006 – August 31, 2012
States Logistics Services
• Provide customer support via phone and email on a daily basis
• Responsible for 5 accounts to make sure all clients’ needs are met.
• Tasks include several administrative responsibilities such as copying, faxing documents, heavy phone usage and appointment setting
• Conducted end of month reconciliation to balance finances
• Audited all orders and deliveries to ensure efficiency
• Process and input all customer orders and check computer for product availability.
• Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, in courteous and efficient manner

September 2004 - July 2006
Account Representative Ontario, CA
Caterpillar Inc
• Performed clerical duties, via telephone, fax, email and in person
• Acted as a liaison between internal staff and external customers
• Maintained inventory and participated in weekly inventory counts
• Worked with word, PowerPoint, and internet to service accounts
• Shipped and received orders for customer on a daily basis via UPS and FedEx Ground
• Worked under tight deadlines with large amounts of inbound and outbound calls
• Maintain records of all customer interactions and transactions
• Achieve performance objectives in all areas consistently

Calibrator November 2002 - July 2003
Colton, CA
Pulmonetic Systems
• Kept organized files for customer records and inventory of supplies
• Tested the airflow of Ventilators for accurate preparation to send off to hospitals
• Tested over 100 ventilators daily.
• Assembled Ventilators by hand and tested computer chips that went into each ventilator

Education
Colton High School Diploma 2000
Westwood College Bachelor Degree in Criminal Justice 2008

References upon request
  • ID#: 132330
  • Location: Colton, CA , 92324

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