Call Center Representative

Daisy Estrada

Objective
I am a responsible, motivated team player eager to gain experience in the work force. Hard working, dedicated, and driven to succeed. I would like to gain experience to enhance my skills and utilize them, and my education to have the ability to grow professionally in a stable company with the chance of advancement and growth.


Qualifications
Fluent and literate in two languages, English and Spanish (read, write & speak)

Work History
Stower
(Aug 2013-Present)
Amazon Fufillment, San Bernardino, CA ​​​​​
Duties include: Stowing, & Receive. Stock Product into bins using rf scanner, problem solving using computer or tablet, inventory control

Real Estate
(Sep 2012 - July 2013)
Terra Grove Real Estate, Rancho Cucamonga, CA
Duties include: Data Entry, Customer Service, Basic computer duties, Microsoft Word, Filled out Forms, typing (45wpm), research.

 Module Stocker
(Sep 2011 Mar 2012)
Finesse Staffing, Mira Loma, CA​
Duties include: Stocking, Shipping, Billing, Labeling, Printing out labels, Order Picking.

Scanner/Picker
(April 2011 - Aug 2011)
Kimco Staffing, Rancho Cucamonga,
Duties include: Shipping, Labeling, Printing out labels, Order picking, Scanning orders & products.


Medical Assistant
(Sep 2009 - Dec 2009)
Valentine Medical Clinic, Riverside. CA ​ Salary: $0.00
Duties include: Scheduling Appointments, Answering & Directing multi-line telephone Calls, Patient Inquires, Perform Vitals, Draw blood, Administered Injections, Labeling, Billing, Copying, Faxing, Shipping, Filing, Stocking, Customer Service, Insurance, Medisoft, Bookkeeping, Transcription, Microsoft/Excel, Patient Charting, Bank Reconciliation, Assist the Doctors, Translating, Maintained Clean Office, Conduct Research, communicate with staff members as well as patients.

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Education​​​​ Licensure/Certifications​​
*High School Diploma* ​ Osha Certification
Washington High School, Colton, CA​​ CPR/BLS Certified
(Aug, 2004 - May, 2009)​​ HIPAA
*Vocational school*​​ Hospital Occupations Certificate
Everest College, San Bernardino, CA​​ Perfect Attendance Certificates
(Mar, 2009 - Oct, 2009)​​​ Typing Certificates (45WPM)
​ Honors Certificate
Wagner Training Institute
Redlands, CA
(July, 2015-Sep 2015)






  • ID#: 143540
  • Location: Colton, CA , 92324

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