Administrative Assistant/Office Assistant

Amanda Valek

AmandaV26@yahoo.com

Cell: (951)733-6837

 

Employment Objective:

Enthusiastic customer service associate with a strong background of developing professional relationships with clients/associates and working hard to enable them to meet their goals. I am eager to bring these assets to a company where I would have an opportunity to expand on my experience and my challenges.

Skills: Multi-line Phone System, Phone Etiquette, Microsoft, Office Supply Orders, Data Entry, Filing, Customer Service, Positive Attitude, Ten-Key, Visual, Labor Ticket Entries, Ship Station, Seller Cloud, LiveChat, Soft pohnes

Professional Experience:

Financial Contribution: Cross-trained in various accounts which saved my company on overtime costs and increased productivity.

 

Job Title:          Customer Service Representative

                                Avanquest USA

                                Riverside, CA

Dates of Employment:              2/10/2014 to present         

Duties:

 

  • Manage the HardCandy/GumDrop account as the primary and Globatrac as the secondary                               
  • Assist customers in orders, replacements, refunds  and cancellations 
  • Take phone calls on soft phones 
  • Respond to emails, tickets and chats 
  • Create and implement multiple spreadsheets    
  • Cross-trained in multiple accounts
  • Collect appropriate information for reports (EOD,EOW, etc.)


Job Title:          Receptionist

                                Martinez and Turek, Inc.

                                Rialto, CA

Dates of Employment:              3/18/2011 to 8/9/13         

Duties:

 

  • Greet customers, vendors, and clients
  • Make all office supply orders
  • Make sure everyone who enters our facility obtains badges and is escorted
  • Collect and distribute mail
  • Write up and call in FedEx pick ups
  • Manage multiple phone lines systems
  • Paging for meeting and/or employees
  • Assist other departments when needed
  • Help make visitors feel comfortable
  • Maintaining a positive attitude when dealing with all customers



Job Title:          Recreation Leader 2                                                          

                                City of Corona Parks and Recreations Dept.

                                Corona, CA       

Dates of Employment:              3/1/2008 to 3/18/2010

Duties:

 

  • Supervise groups of children in structured environment
  • Manage snack money & inventory
  • Run group games and special activities
  • Overlook craft and art projects
  • Tutor children with their homework
  • Maintain accurate paperwork
  • Provide customer service to children and their parents
  • Active communication with co-worker

 

Education:

Santiago High School                                     

Diploma

 

References Available Upon Request

  • ID#: 87090
  • Location: Colton, CA , 92324

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